The level of insight that is now achievable through Smart Connected Systems drastically changes how a business can operate. Operational performance improvements can be gained from connecting various systems within an organization. Data can be collected at every level of a business and mashed together to create a single pane view of numerous integrated systems. C2M® not only allows for easy connectivity between various data sources (Databases, IT Systems, Devices, Sensors), but also allows for this data to become actionable, creating efficiencies that were once thought of as impossible.
For instance, a company's CRM system, such as Salesforce, can now be connected to Microsoft Outlook, an Oracle Database and various sales phone systems. Instead of having multiple places to sort through data, a custom designed dashboard can bring in all of this data into a single pane view. Correlations can be discovered and process inefficiencies can be eliminated.